Ziwara takes great care to ensure that every product is accurately described, carefully crafted, and securely delivered.
All sales made through our website are final. Once an order has been placed and payment is completed, it cannot be cancelled, refunded, or exchanged for any reason, including change of mind, incorrect size, or delay in delivery.

However, in the unlikely event that you receive a damaged or defective item, please contact us within 24 hours of delivery with picture of product at info@ziwara.in or call +91 9136961542/8976093728. Our team will review your concern and may provide a replacement if applicable.

We reserve the right to determine whether a product qualifies for replacement. Items returned without prior communication will not be accepted.